Delivery & Returns

  1. Orders of Semen take place on weekdays (Monday to Friday) and deliveries take place Tuesday to Saturday. Saturday deliveries incur a €30 + VAT surcharge. Orders for stallions standing abroad (i.e. outside of Ireland) must be placed before 9am Irish time. All other orders must be placed before 12 Noon otherwise a next day delivery cannot be guaranteed.
  2. All shipping costs are to be paid by the Customer.
  3. Shipment takes place at the risk of the Customer. The Customer and/or his appointed veterinarian /Artificial Insemination Technician must inspect the delivery immediately upon arrival for visible damage and report any such damage immediately and, in all events, before insemination of the mare. The Customer accepts that the Stallion Agent will not be liable for any claims by the Customer for damaged deliveries made after the insemination of the mare.
  4. If stallions have a heavy breeding schedule, the Stallion Agent reserves the right to send a maximum of 1 insemination dose per oestrus.
  5. Semen is shipped in styrofoam boxes which must be returned to the Stallion Agent along with the cold packs and the completed Proof of Semen Dispatch Form within 10 days of delivery. If these items are not returned within the specified time, the Stallion Agent will charge the Customer €10.00 per styrofoam box, or such other reasonable charge as may be set from time to time. When Semen is shipped abroad, a health certificate issued by an official Irish government veterinarian will be required. In this case, the Customer will be charged a fee in the amount of €45.00 per stallion, or such other fee as may be due from time to time, and per shipment by the Stallion Agent.
  6. When frozen Semen is purchased, the Customer will receive 1 insemination dose. When frozen Semen is shipped abroad, a fee per stallion and shipment will be due for a health certificate issued by an official Irish government veterinarian in the amount of €45.00, or such other fee as may be due from time to time, plus €50.00, or such other reasonable charge as may be set from time to time, for nitrogen and container hire. In this case, the container must be returned within 7 days after delivery. Delivery costs are in addition to other costs, and are dependent on the shipping address of the Customer.
  7. The Customer accepts that Semen will only be shipped after the Customer has paid the Stallion Agent all due receivables in full unless agreed otherwise by the Stallion Agent in writing. For the avoidance of doubt, the Customer accepts and agrees that, despite any agreement to ship Semen before payment, that all receivables become due and owing on Acceptance (see paragraph 14 on our Terms & Conditions page) and become a liquidated sum.
  8. All liability and risk for the Semen and any container in which it is transported is the responsibility of the Stallion Owner and/or Representative Stud prior to despatch, the Transport Company whilst in transit and the person or company to whom the Semen is delivered from arrival at the final destination. The Customer understands and accepts that the Stallion Agent does not accept any liability whatsoever or risk for the Semen (including but not limited to loss or damage) before despatch, during transport, or upon arrival at its final destination.
  9. The Stallion Agent is not liable under any circumstances if the Stallion Owner and/or Representative Stud have not included the original EU health certification with the Semen and it is the responsibility of the customer’s veterinarian / Artificial Insemination Technician to ensure the correct papers are included.
  10. The Stallion Agent is not liable under any circumstances for any loss, damage, or costs incurred where Semen is unavailable or delayed, including, but not limited to, veterinary, livery or transport costs.
  11. Semen advertised by the Stallion Agent may be unavailable at times without notice. The Stallion Agent will, in such circumstances, use reasonable endeavours to provide alternative Semen of the same value or a lesser value to that ordered and only from the same Stallion Owner and/or Representative, Stud or a refund, if no Semen has yet been delivered under the order. In the event that Semen has already been delivered under an order and Semen from the same Stallion Owner and/or Representative Stud cannot be provided as an alternative, the mare will be required to miss a cycle.
  12. Due to the nature of the product, returns are not possible.